Employee Guide
Understanding DeskTrust monitoring and your rights as an employee.
Your Privacy Matters
DeskTrust is designed to be transparent. You can always see when monitoring is active via the system tray icon. The tool tracks work activity, not personal information.
What Is Monitored
Periodic screenshots
Your screen is captured every 5-10 seconds during work hours
Active application
Which app you are using (e.g., Chrome, VS Code, Excel)
Window title
The title of the active window (e.g., document name, website title)
Active vs idle time
Whether you are actively using keyboard/mouse or idle
Work hours
When you start and stop working each day
Location (if enabled)
IP-based approximate location (shows ISP server region, not exact physical location - can be 50-200km off)
What Is NOT Monitored
- Individual keystrokes or passwords
- Personal file contents
- Email or message contents
- Camera or microphone
- Activity outside configured work hours
- Personal devices (only company devices)
Using the System Tray
The DeskTrust icon appears in your system tray (bottom-right of your screen).
- Green icon: Monitoring is active
- Yellow icon: Monitoring is paused
- Left-click: Toggle pause/resume
- Right-click: Menu with Pause/Resume, Open DeskTrust, Settings, Exit
Monitoring auto-pauses when you lock your screen or are idle for the configured timeout period.
Frequently Asked Questions
Can my employer see my personal files?
No. DeskTrust only captures screenshots of your screen and tracks which applications are active. It does not access files, read emails, or record keystrokes.
Can I turn off monitoring?
You can pause monitoring from the system tray icon if your organization allows it. Monitoring also auto-pauses outside your configured work hours and when your screen is locked.
Is my screen always being watched?
Screenshots are captured periodically (every 5-10 seconds typically), not continuously. Your admin can review them later but is not necessarily watching in real-time.
Does it track what I type?
No. DeskTrust counts keyboard and mouse activity (how many keystrokes/clicks) but does NOT record what you type. Passwords and personal messages are never captured.
What happens outside work hours?
If your admin has configured work hours, monitoring automatically pauses outside those hours. No screenshots or activity is recorded during off hours.
Can I see what data is collected about me?
Yes. If your organization has enabled the Employee Portal, you can log in at desktrust.com/employee/login to view your activity data, screenshots, and productivity scores.