DeskTrust Documentation
Everything you need to set up and use DeskTrust — the modern employee monitoring software trusted by remote and hybrid teams for productivity monitoring, screenshot capture, and workforce management.
Getting Started
Set up DeskTrust in under 5 minutes. Create your account, add employees, and install the agent.
Admin Guide
Complete employer guide covering dashboard, live view, playback, reports, groups, geofencing, and settings.
Employee Guide
Everything employees need to know: the desktop portal, pause/resume, away status, and privacy.
Agent Setup
Detailed installation instructions for Windows, macOS, and Linux with troubleshooting tips.
Resources
Video tutorials, downloadable guides, best practices for remote team management, and more.
Quick Start
Create Your Account
Sign up at desktrust.com — free 30-day trial, no credit card required.
Add Employees
Enter employee names and emails from the admin dashboard.
Install the Agent
Download and run the lightweight agent on each employee computer.
Configure Settings
Set work hours, screenshot intervals, and productivity categories.
Start Monitoring
View real-time activity, screenshots, and reports from your dashboard.
Feature Overview
Real-Time Screenshots
Capture employee screens every 5 seconds (configurable interval).
Live Screen Viewing
Watch any employee screen in real time from the admin dashboard.
Screenshot Playback
Scrub through a visual timeline of the entire workday.
AI Activity Transcripts
Gemini-powered summaries of what each employee worked on.
App & Website Tracking
See every app, plus website tab titles, with automatic productivity scoring.
Away / Online Status
Teams-like presence indicators with "Away for Xm" duration tracking.
Native Desktop Portal (Windows)
Windows employees interact via a sleek native popup. macOS and Linux users use the web portal.
Auto-Update Agent
Agent v2.8 self-updates from the server every 6 hours, with SHA-256 verification.
Idle & Screen Lock Detection
Automatic pause on idle, screen lock (Windows/macOS/Linux), or outside work hours.
Groups & Departments
Organize teams into groups, assign managers, and set per-group screenshot intervals & work hours.
Geofencing
IP-based location check every 30 minutes. Optional enforcement pauses the agent outside the fence.
Daily Reports & AI Summaries
Automated daily digests with AI-generated productivity summaries.
Auto-Generated Timesheets
Accurate timesheets built from real activity data — no manual entry.
Custom App Categories
Admins define which apps are productive, unproductive, or neutral.
Plans & Pricing
Both plans include a 30-day free trial with full feature access.
Starter
- Up to 25 employees
- Screenshots every 10 seconds
- Live screen monitoring
- App & website tracking
- Productivity scoring
- 30-day data retention
- Email support
Growth
- Everything in Starter, plus:
- Screenshots every 5 seconds
- Full screen recording & playback
- Idle time detection & alerts
- 60-day data retention
- API access
- Phone + chat support
Enterprise
- Everything in Growth, plus:
- Unlimited employees
- Real-time capture (1–3 s)
- 90-day+ retention
- SSO / SAML
- On-premise option
- Dedicated account manager