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Product·· 4 min read

Stop paying separately for Slack + Zoom + TeamViewer

By The DeskTrust Team

Look at your team\'s tabs right now. If you\'re running a 20-person operation with DeskTrust already, you probably also have:

  • Slack — team chat
  • Zoom or Google Meet — video calls
  • TeamViewer or AnyDesk — screen sharing / remote support
  • A separate password manager — because there are three logins

That\'s ~$40-70 per user per month if you add it up, spread across three vendors and three onboarding flows.

The math

Rough public pricing:

  • Slack Pro — $8.75 / user / month
  • Zoom Pro — $15 / user / month
  • TeamViewer Business — $50 / month for a single named user

Combined: about $25/user/month for a small team, spiking to $70+/user for teams that actually need TeamViewer\'s remote support license.

DeskTrust Connect: $0 extra — included with every paid DeskTrust plan.

What you give up

Real question. Let\'s be honest about this.

  • You give up best-in-class Slack. Connect\'s chat is real chat but it isn\'t Slack. No channels-with-topics, no threading in v1, no marketplace of integrations. If your team lives in Slack notifications from GitHub, Jira, and 12 other tools, Connect won\'t replace that.
  • You give up Zoom\'s polish. Zoom has years of edge-case fixes in codec negotiation. Connect calls work well. Zoom calls sometimes work in situations where Connect calls won\'t (bad network + weird firewall).
  • You give up TeamViewer\'s remote control. Connect\'s manager screen viewing is view-only in v1. If your support flow needs the manager to click things on the employee\'s machine, Connect isn\'t there yet.

What you get

  • One product. One login, one bill, one support address, one downtime page to watch.
  • Consolidated audit trail. Screen views are in the same audit log as your monitoring events. No stitching together three vendors\' logs.
  • Chat that already knows your team. No inviting people from an admin panel. The directory is your DeskTrust employee list, always in sync.
  • Consent-first manager screen viewing. See the design deep-dive.

Who Connect is right for

  • Support and ops teams where "the dashboard" is already home base
  • Agencies and staffing companies with distributed contractors
  • BPOs and contact centers that need audit-friendly comms
  • Any team paying for 3+ collaboration tools they don\'t love

Who it\'s not for

  • Engineering teams that live in Slack integrations
  • Large enterprise sales orgs that need Zoom\'s webinar-scale features
  • Support teams that require full remote-control TeamViewer functionality (wait for v1.5)

You already pay for DeskTrust. Turn Connect on — no new bill, no new login. If it covers 80% of what you use those three tools for, you\'ll save two vendor relationships. If it doesn\'t, you spent nothing to find out.

Included free · paid DeskTrust plans

Turn on chat, calls, and screen sharing — no new bill, no new login.

Cancel your Slack + Zoom + TeamViewer trio. Consolidate on the tool your team already uses.