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Getting Started
Set up DeskTrust and start monitoring your team in under 5 minutes.
1
Create Your Account
- •Go to desktrust.com/signup
- •Enter your name, email, company name, and password
- •Choose your plan (Starter, Growth, or Enterprise) - all plans include a 7-day free trial
- •Click "Start Free Trial" - no credit card required
- •You will be redirected to your admin dashboard
2
Add Your First Employee
- •In the dashboard, click "Employees" in the left sidebar
- •Click "Add Employee" button
- •Enter the employee name and email address
- •The system generates a unique Agent Key - copy this key (you will need it for installation)
- •The employee will appear in your dashboard as "Offline" until the agent is installed
3
Download & Install the Agent
- •Go to Dashboard > Settings > Download Agent section
- •Click "Download .exe" for Windows
- •Run the DeskTrust-Setup.exe installer on the employee's computer
- •Accept the Terms & Conditions
- •Choose install location (default is recommended)
- •The setup wizard will open after installation
4
Configure the Agent
- •In the setup wizard, enter the Server URL: https://www.desktrust.com
- •Paste the Agent Key you copied in Step 2
- •Enter the employee's email and select their timezone
- •Set working hours (default: 9:00 AM - 6:00 PM)
- •Click "Save & Start"
- •The DeskTrust tray icon will appear in the system tray
5
Start Monitoring
- •Go back to your admin dashboard
- •The employee should now show as "Online" with a green indicator
- •Click their card to see live screen view
- •Screenshots are captured automatically at your configured interval
- •Activity tracking (apps, websites, idle time) starts immediately
- •Click "Playback" to review any time period later
Requirements
- - Windows 10 or later (agent)
- - Node.js 18+ installed on employee PCs
- - Internet connection on employee PCs
- - Modern browser for admin dashboard (Chrome, Edge, Firefox)